I am looking for some guidance regarding how to control the Silverlight version being installed.
We are in the situation that the latest Silverlight version have some bug for some users when they tries to play PlayReady protected content.
That bug is introduced in the new version. And we can get it to work for the users by uninstalling Silverlight and installing version 5.0.61118.0.
The problem is that we can not provide the users with an install link for version 5.0.61118.0.
we state that version number both as minimum required and as the version number when doing silverlight install using the Silverlight.js.
But it installs the new (bad) version anyway.
This is bad. Because it is very difficult for our customer support to downgrade for the user. And many users will never call for help but just stop using the service.
Do anybody know of a way to control the exact version being installed?
Blog about the issue: http://helpforum.sky.com/t5/Using-Sky-Go/Silverlight-update-10-MAY-2012-causes-Error-t6030-c1503/td-p/422419