Specific Error Messages

Apr 23, 2010 at 10:33 AM

Hi all,

I'm using the silverlight media framework in conjunction with Microsoft PlayReady.

I'm trying to catch individualization and licensing errors. When these errors occur, the media failed event is triggered but with the error:" 4001 An error has occurred" 

I should be getting errors like : "6001 DRM_E_INDIV_DOWNLOAD_FAILURE" or "6002 DRM_E_LICENSE_ACQUISITION_FAILURE" as described in "http://msdn.microsoft.com/en-us/library/ee923781%28v=VS.95%29.aspx"

Can anyone tell me why this happens?

Thanks

 

Apr 23, 2010 at 5:47 PM

I'm not sure how to get these specific errors to display from SMF, but you may be able to use something like Wireshark to capture some of the errors you are looking for.

Nov 8, 2011 at 12:45 PM

Your client must able to connect with internet. Client is trying to initialize itselfe from Microsoft's web site.

Nov 9, 2011 at 10:49 AM

Pedro: I can confirm that you can get 60xx errors with SMF when the error does indeed come from the license acquisition. If you're getting a 4001, that means your error is not a DRM error, but something else (connection time out, etc...).